Customer Relationship Management (CRM) Analyst (Internship)
If you’re passionate about CRM management and want to contribute to a stimulating work environment, this job is for you!
Your role as a pilot:
- Evaluate CRM solutions available on the market and recommend the system best suited to identified needs
- Research and analysis of the various CRM offerings to meet customer needs
- Work with the team to gather and understand CRM needs and requirements
- Carry out an analysis of the company’s processes, identifying existing workflows, inefficiencies and potential gaps.
- CRM implementation
- Configuration and settings
- Migration of existing data to the new system
- Train the team in its use
- Platform testing and post-implementation monitoring
- Work with the team to develop CRM strategies
- Carry out an analysis of the company’s processes, identifying potential inefficiencies and gaps.
- Develop and optimize the use of platforms to increase team productivity.
You’re a rare find if…
- You’re a master’s student specializing in information technology or marketing
- Proactive and autonomous: You take the lead without hesitation.
- Positive and receptive: You love feedback and use it to make progress.
- Creative and daring: You’re not afraid to propose and implement ideas.
- Organized and efficient: Time management is your superpower.
- Analytical and creative
- You have experience with a CRM system (an asset)
Why will you love working at Charity Rocket?
- Flexibility: Flexible hours for work-life balance.
- Telecommuting: Work from home with a few face-to-face meetings to strengthen the team.
- Computer accessories included: For top productivity at home.
- Team building: Because we know that a good time together strengthens team spirit.
- Dynamic team: Working with motivated professionals is always inspiring.
